Terms of service

Welcome to Treendoraa (“we,” “our,” or “us”). These Terms of Service (“Terms”) constitute a legally binding agreement between you and Treendoraa regarding your access to and use of our website, products, and services. Please read these Terms carefully before using our website.

By accessing or using treendoraa.shop, you agree to be bound by these Terms. If you do not agree to all of these Terms, you must not use our website or services.

By using our website, you represent and warrant that:

• You are at least 18 years of age or the age of majority in your jurisdiction, or you are using the site under the supervision of a parent or legal guardian.
• You have the legal capacity to enter into a binding contract.
• All information you provide is accurate, complete, and current.
• You will maintain the accuracy of your account information and promptly update it as needed.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

• We reserve the right to refuse service to anyone, for any reason, at any time.
• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from Treendoraa.
• We may suspend or terminate your access to the website if you violate these Terms or engage in fraudulent, abusive, or unlawful activity.
• Headings used in these Terms are for convenience only and do not affect interpretation.

• All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product offerings at any time without notice.
• All prices are listed in U.S. Dollars (USD) unless otherwise stated. Prices do not include applicable taxes or shipping fees, which will be calculated at checkout.
• We make every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual product color.
• We reserve the right to correct pricing errors at any time. If a product is listed at an incorrect price due to a typographical error, we reserve the right to cancel any orders placed for that product.

• By placing an order, you authorize Treendoraa to charge the total order amount (including product price, shipping, and applicable taxes) to your selected payment method.
• Orders are only processed after successful payment authorization. We reserve the right to cancel orders that appear fraudulent, unauthorized, or violate these Terms.
• We reserve the right to refuse or cancel any order for reasons including but not limited to: product availability, errors in product or pricing information, or suspicion of fraud.
• If we cancel an order after payment has been processed, we will issue a full refund to the original payment method.

Shipping and delivery are governed by our Shipping Policy, which is incorporated by reference into these Terms. Delivery estimates provided are for reference only and are not guaranteed. Treendoraa is not responsible for delays caused by shipping carriers, customs processing, weather events, or other circumstances beyond our control.

Returns, refunds, and exchanges are governed by our Return & Refund Policy, which is incorporated by reference into these Terms. By placing an order, you acknowledge that you have read, understood, and agree to our Return & Refund Policy.

All content on this website, including but not limited to text, graphics, logos, images, photographs, product descriptions, software, design elements, and the overall layout and appearance (“Content”), is the exclusive property of Treendoraa or its content suppliers and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the website for personal, non-commercial purposes. You may not:

• Copy, modify, distribute, transmit, display, reproduce, or create derivative works from any Content without our prior written consent.
• Use any meta tags or hidden text utilizing our name or trademarks without our written consent.
• Use our Content for any commercial purpose without obtaining a license from us.

You agree not to use our website for any unlawful purpose or in any way that could damage, disable, overburden, or impair our services. Specifically, you agree not to:

• Violate any applicable federal, state, local, or international laws or regulations.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.
• Engage in fraudulent activities, including submitting false payment information or placing orders with no intent to purchase.
• Introduce viruses, Trojan horses, worms, or other malicious code.
• Attempt to gain unauthorized access to our systems, user accounts, or computer networks.
• Harvest or collect email addresses or other contact information of other users.
• Interfere with or circumvent any security features of the website.

Our store is hosted on Shopify Inc. and integrates with various third-party service providers, including payment processors, shipping carriers, analytics providers, and marketing platforms. Treendoraa is not responsible for the availability, accuracy, content, privacy practices, or actions of these third-party services. Your use of third-party services is governed by their respective terms and policies.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITE AND ALL PRODUCTS, SERVICES, CONTENT, AND MATERIALS AVAILABLE THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that: (a) the website will be uninterrupted, timely, secure, or error-free; (b) the results obtained from using the website will be accurate or reliable; (c) any errors in the service will be corrected.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TREENDORAA, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of, or inability to access or use, the website;
• Any conduct or content of any third party on the website;
• Any content obtained from the website; or
• Unauthorized access, use, or alteration of your transmissions or content.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID TO US FOR THE SPECIFIC PRODUCT(S) THAT GAVE RISE TO THE CLAIM.

You agree to defend, indemnify, and hold harmless Treendoraa and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms; (b) your use of the website; (c) your violation of any rights of a third party; or (d) your conduct in connection with the website.

These Terms shall be governed by and construed in accordance with the laws of the State of Alaska and the United States of America, without regard to conflict of law provisions.

Any dispute arising out of or relating to these Terms or your use of the website shall first be attempted to be resolved through good faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules. The arbitration shall take place in Anchorage, Alaska. The arbitrator's decision shall be final and binding.

Class Action Waiver: You agree that any proceedings, whether in arbitration or court, will be conducted only on an individual basis and not in a class, consolidated, or representative action.

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Material changes will be effective 30 days after posting on this page, with notice provided via email or a prominent website announcement. Your continued use of the website after any changes constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

We may terminate or suspend your access to our website immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the website will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and Payment Policy, constitute the entire agreement between you and Treendoraa regarding your use of the website and supersede all prior agreements, understandings, and communications.

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed and the remaining provisions shall continue in full force and effect.